In late August, the company Fitbit introduced its first " smart " watch with ECG function - Fitbit Sense . It was announced during the official announcement, but was added a few months ago. And after
What happened
According to Fitbit, some Sense owners have a “ hardware issue ” that affects ECG functionality. As a result, these users are offered a free device replacement.
" We found a problem in a very limited number of our original supply the Fitbit Sense - several hundreds of devices around the world -
due to which the ECG application can by default show " inconclusive " result of reading time. We are able to identify the affected devices during setup and will contact these users immediately to provide them with a replacement device free of charge . No other Fitbit devices are not affected, and this issue does not affect the future supply of Sense devices " ,- explained in the company.
Users of the problem watch started receiving the following messages:
“ We have identified a hardware problem with your device that may affect its performance. To ensure the best possible Fitbit experience, we provide you with a replacement free of charge. Keep all original accessories such as charging cable and bracelet. You will only receive a replacement device "
Recall that the cost of Fitbit Sense is rather big - $ 329.
Source: 9to5google
